Seller Helper
Support
Questions about Seller Helper, the app, the web cabinet or the connector for Claude and ChatGPT? Write to us — we answer in English, Russian and Uzbek, usually within one business day (Tashkent time, UTC+5).
Telegram support — the fastest way
@coderuzb
support@seller.com7.uz
News and updates
@sellerhelperapp
Common questions
How do I connect Claude or ChatGPT?
Add the connector with the URL https://seller.com7.uz/mcp, sign in to Seller Helper and press Allow. Step-by-step instructions are on the connector page.
The assistant says the shop has no API key.
In Uzum Seller open «Мой профиль» (My profile) → «Ключи API» (API keys), create a key with the «Только чтение» (Read only) permission and add it in the shop card in the Seller Helper app or web cabinet.
Auto-booking or reviews do not work.
They need Seller Helper’s employee added to your shop in Uzum Seller. The shop card in the app shows how to add it.
How do I disconnect an assistant?
In the assistant’s settings (Claude: Customize → Connectors; ChatGPT: Settings → Apps) or in the Seller Helper web cabinet, section «ChatGPT и Claude».
How do I delete my account and data?
In the app: Profile → Delete account. Or write to us and we will delete it for you.
How do I report a security issue?
Write to us in Telegram or by email with the details; we reply and fix confirmed issues as a priority.